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by Jammy
Fri May 24, 2019 2:17 am
Forum: PUMPKIN New Release
Topic: pumpkin 27-AQVW71 restart with engine ignition
Replies: 2
Views: 56

Re: pumpkin 27-AQVW71 restart with engine ignition

Thanks for your reply, The problem might be related to car battery. When the engine gets started, the voltage of the battery may drop down to 9V. As a result, the car radio does not work. The normal voltage for working should be 12V. Could you kindly provide a video to us (on YouTube) for further ch...
by Jammy
Fri May 24, 2019 1:32 am
Forum: Car Radio DVD GPS Stereo
Topic: Stuck on Android Startup Screen
Replies: 5
Views: 102

Re: Stuck on Android Startup Screen

Hi,

We have already arranged our customer service representative to contact you. Please keep an eye on your amazon and email.

Sincerely
Kevin
by Jammy
Tue May 21, 2019 1:46 am
Forum: General Configuration
Topic: ND0294B: How can I change the host name from "px5"?
Replies: 3
Views: 127

Re: ND0294B: How can I change the host name from "px5"?

Thank you for your reply. Yes,I did try yesterday,while I open a hotspot via may phone to share the internet with your model radio. The "web name" of the radio is its MAC address. I know our product has a name PX5,but I can't really find a way to change it. I will contact another engineer ...
by Jammy
Tue May 21, 2019 1:30 am
Forum: File Download
Topic: firmware update
Replies: 4
Views: 247

Re: firmware update

Hi there,

Thank you for your post.
May we know your order ID or number please?
Thanks.

Regards,
Jam
by Jammy
Mon May 20, 2019 8:53 am
Forum: Car Radio DVD GPS Stereo
Topic: Front Camera. Where to connect?
Replies: 2
Views: 76

Re: Front Camera. Where to connect?

Hi there,

Thank you for your post.
DVR (driving recorder) can only use with USV, storage path can select SD card or USB, it will automatically cover when it is full.
Thanks.

Regards,
Jam
by Jammy
Mon May 20, 2019 5:45 am
Forum: Car Radio DVD GPS Stereo
Topic: Sound issues on Head Unit ND0279B-A04
Replies: 3
Views: 96

Re: Sound issues on Head Unit ND0279B-A04

Please do not upgrade that firmware.
Would you mind contact amazon customer service/
May be they sent your message but failed.
Sorry.

Regards,
Jam
by Jammy
Mon May 20, 2019 1:55 am
Forum: General Configuration
Topic: ND0279B-B01 Display size - Bluetooth - WiFi
Replies: 7
Views: 448

Re: ND0279B-B01 Display size - Bluetooth - WiFi

Really sorry about that.
I informed her again to contact you.
Sorry as the post has been changed.
by Jammy
Mon May 20, 2019 1:53 am
Forum: General Configuration
Topic: ND0294B: How can I change the host name from "px5"?
Replies: 3
Views: 127

Re: ND0294B: How can I change the host name from "px5"?

Could you please take a photo?
As the web name should be the MAC address.
But unfortunately,both MAC name or PX5 name can't be changed.

BR,
Jam
by Jammy
Mon May 20, 2019 1:15 am
Forum: General Configuration
Topic: Dudas con el modelo
Replies: 1
Views: 80

Re: Dudas con el modelo

Dear customer,

Thank you for your order and post.
I have transfer your issue to our customer service.
She will follow this issue for you.
Please pay attention to your mailbox.
Thanks.

Regards,
Jam
by Jammy
Thu May 16, 2019 2:32 am
Forum: Headrest&Roof Mounted DVD Multimedia System
Topic: IR HEADPHONES OPERATION GUIDE
Replies: 0
Views: 36

IR HEADPHONES OPERATION GUIDE

Step 1:The battery compartment is on the side of the headphones with the L logo, open the cover according to the direction of the arrow. 1.png 图片2.jpg Step 2:Install two batteries as shown below, you need to purchase the AAA batteries by yourself. tu3.jpg 图片5.jpg Step 3:Please turn on the power swit...

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