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by Jammy
Fri Oct 19, 2018 5:58 am
Forum: Android System
Topic: Not 100% operational
Replies: 3
Views: 312

Re: Not 100% operational

Hi, about the 3g dongle issue, you can refer to this video . https://www.youtube.com/watch?v=zoF2JBCbxeI If you do as the same as in the video and has the WCDMA SIM card inserted .Then contact the pumpkin customer service through amazon or write to support@autopumpkin.com to change one dongle .Or Yo...
by Jammy
Fri Oct 19, 2018 3:46 am
Forum: General Configuration
Topic: DVD issue
Replies: 3
Views: 25

Re: DVD issue

Hi,thanks first. if the suggestion doesn't help, you can try to click the reset button to fully reboot the unit . In addition ,did the disc which suffer this black screen issue played normally before ? I mean, some disc ,for example,Blu-ray disc can not be played on our unit . So maybe you can try o...
by Jammy
Fri Oct 19, 2018 3:40 am
Forum: File Download
Topic: Any Firmware or Android Update?
Replies: 16
Views: 3090

Re: Any Firmware or Android Update?

Hi,normally we don't suggest our clients flash the unit if it works as it should . Any query ,you can contact the pumpkin customer service or write to support@autopumpkin.com. You need to tell them your order number or ebay id so that they can confirm your unit . i suggest you show them an short vid...
by Jammy
Fri Oct 19, 2018 3:29 am
Forum: General Configuration
Topic: Front dashcam problem CN10-03201B-02A
Replies: 8
Views: 123

Re: Front dashcam problem CN10-03201B-02A

Hi,
sorry that there is no firmware update for this unit now and after .
As i know ,there are two version for touque pro app, phone version and car stereo version .Did you install the car stereo version of the Torque pro app on the unit ?Hope your kind understandings.
Regards
by Jammy
Fri Oct 19, 2018 3:18 am
Forum: General Configuration
Topic: 2014 mitsubishi outlander UK type
Replies: 1
Views: 11

Re: 2014 mitsubishi outlander UK type

Hi, you can consider the pumpkin universal double din car stereo ,such as AE0273 or other.However, for installing ,you need extrally purchase the frame and ISO adapter .Follows is for your reference. https://www.ebay.co.uk/itm/Fits-Mitsubishi-Outlander-2014-SDIN-Car-Stereo-Harness-Radio-Install-Dash...
by Jammy
Fri Oct 19, 2018 2:14 am
Forum: Car Radio DVD GPS Stereo
Topic: Need touchscreen for CN01-02306B-08A
Replies: 1
Views: 42

Re: Need touchscreen for CN01-02306B-08A

Hi,
you can contact the pumpkin customer service or the seller through amazon message to get it . You need to tell them your order number.
Regards
by Jammy
Thu Oct 18, 2018 9:52 am
Forum: General Configuration
Topic: VW MFA and Wheel Buttons
Replies: 1
Views: 13

Re: VW MFA and Wheel Buttons

Hi,only when you start the radio app, MFA display and the next and previous button works .
More query ,please tell me your order number or ebay buyer id so that i can confirm your unit model .
Regards
by Jammy
Thu Oct 18, 2018 9:17 am
Forum: General Configuration
Topic: Front dashcam problem CN10-03201B-02A
Replies: 8
Views: 123

Re: Front dashcam problem CN10-03201B-02A

Hi,i test the Torque Dashbord app on the unit which has the same system with yours and get the same issue with you .This might be the imconpatibility between the unit and the Torque dashbord app . Sorry for this . I find that this app should work with the Torque pro app , did you install it ? Sorry ...
by Jammy
Thu Oct 18, 2018 7:34 am
Forum: General Configuration
Topic: DVD issue
Replies: 3
Views: 25

Re: DVD issue

Hi, you can try to turn off the option "allow watching video when driving " and turn it on again or directly turn it off and directly test the DVD function again .Normally when the option "allow watching video when driving "is off ,you will see the following image when you play D...
by Jammy
Wed Oct 17, 2018 10:21 am
Forum: General Configuration
Topic: Where to start, failed reset, no boot
Replies: 2
Views: 28

Re: Where to start, failed reset, no boot

Hi, first please check whether your unit purchase from us.Usually there is an nameplate "Pumpkin" paste on the panel of the unit. And check its UI likes followings . Pumpkin 10.1 inch unit.png If yes, you can flash the following firmware .https://mega.nz/#!PTRUnKxK!zM5Rq7xIuZ20GZN-PMpNlEBO...

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