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Opel Vectra C swc not working

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tweety
Posts: 9
Joined: Wed Aug 29, 2018 10:02 am
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Re: Opel Vectra C swc not working

Postby tweety » Fri Aug 31, 2018 7:29 am

Jammy wrote:Hi tweety,
please first tell me your order number or ebay buyer id so that i can confirm your unit. In addition , could you show me more details about your issue such as some picture of your steering wheel ?
Regards


Hi Jammy,
I do consult it now with the support in Germany. But anyway I would thanksfull for any additional support.
I did buy it on Amazon. Order Num.: 304-0699096-3913908
The car is Opel Vectra C Carravan 1.9 CDTI produced in Year 2005
The trouble simply is, that the Radio is not communacate with the CANBUS unit. No steering wheel control and no BC control. There is something totally wrong.
I send you the pictures of the Steering wheel and original radio as well.
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Jammy
Posts: 6785
Joined: Tue Mar 29, 2016 1:03 am
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Re: Opel Vectra C swc not working

Postby Jammy » Fri Aug 31, 2018 9:04 am

Hi tweety,
in fact ,the customer service in the support center is my colleagues ,you can continue contacting her .
Regards

tweety
Posts: 9
Joined: Wed Aug 29, 2018 10:02 am
Contact:

Re: Opel Vectra C swc not working

Postby tweety » Fri Aug 31, 2018 1:00 pm

Jammy wrote:Hi tweety,
in fact ,the customer service in the support center is my colleagues ,you can continue contacting her .
Regards

OK. I am in contact with her... I hope we will solve it soon...
Thx.

tweety
Posts: 9
Joined: Wed Aug 29, 2018 10:02 am
Contact:

Re: Opel Vectra C swc not working

Postby tweety » Mon Sep 03, 2018 9:57 am

Jammy wrote:Hi tweety,
in fact ,the customer service in the support center is my colleagues ,you can continue contacting her .
Regards

Hi Jammy,
I a very sorry to contact you again, but I guess, that I have no other option anymore.
This German lady in your support can not help me at all. Sometimes I think she do not speak German well.
My problem is still not solved.
Your Radio do not communicate with my car.
Would you be so kind and consult my problem?
Thx.

Jammy
Posts: 6785
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Opel Vectra C swc not working

Postby Jammy » Tue Sep 04, 2018 3:16 am

Hi,
sorry that to communicate with your car , you really need to get the cable adapter you tried. https://www.amazon.de/ctsvx002-2-Vauxha ... ll+CAN-Bus
Regards

tweety
Posts: 9
Joined: Wed Aug 29, 2018 10:02 am
Contact:

Re: Opel Vectra C swc not working

Postby tweety » Tue Sep 04, 2018 2:24 pm

Jammy wrote:Hi,
sorry that to communicate with your car , you really need to get the cable adapter you tried. https://www.amazon.de/ctsvx002-2-Vauxha ... ll+CAN-Bus
Regards

OK Jammy, we will start from begining again. As I said to your german colleague, I have already this interface at home. It is definitely this same interface. Send you picture.
My problem is not the interface, but how should I connect the cable. Also on picture.
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Jammy
Posts: 6785
Joined: Tue Mar 29, 2016 1:03 am
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Re: Opel Vectra C swc not working

Postby Jammy » Wed Sep 05, 2018 3:54 am

Hi tweety, that 3.5 mm connector doesn't fit our unit, you can contact the seller to get the connector to fit our pumpkin unit such as this one .
https://www.amazon.de/gp/product/B01AY3 ... UTF8&psc=1
swc.png
swc.png (66.89 KiB) Viewed 1765 times

Then you just need to connect those three wires to our key 1, key 2 and Ground .
Regards

tweety
Posts: 9
Joined: Wed Aug 29, 2018 10:02 am
Contact:

Re: Opel Vectra C swc not working

Postby tweety » Wed Sep 05, 2018 6:55 am

Jammy wrote:Hi tweety, that 3.5 mm connector doesn't fit our unit, you can contact the seller to get the connector to fit our pumpkin unit such as this one .
https://www.amazon.de/gp/product/B01AY3 ... UTF8&psc=1
swc.png

Then you just need to connect those three wires to our key 1, key 2 and Ground .
Regards

Hi Jammy,
Great! This is progress. I know that well that this connector fit not to your radio.. I just needed connecting diagramm. There is no problem to cut this 3.5 mm connector and connect this wires to your radio. I just didnt know how should I connect this wires together. That is all my problem... From the picture I think I will fix it, but when you can send me connecting diagram, that would be nice.
Thank you

Jammy
Posts: 6785
Joined: Tue Mar 29, 2016 1:03 am
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Re: Opel Vectra C swc not working

Postby Jammy » Thu Sep 06, 2018 6:02 am

Hi,
did you want to ask how to connect the 3.5mm wires to our KEY1 ,KEY2 and GND after cut off the 3.5mm wires ?
Sorry that there is no connection program here. Here is an connection picture i draw . Hope to help you .
3.5mm.png
3.5mm.png (165.47 KiB) Viewed 1559 times

Sorry for my bad english if i misunderstood you .
Regards

tweety
Posts: 9
Joined: Wed Aug 29, 2018 10:02 am
Contact:

Re: Opel Vectra C swc not working

Postby tweety » Thu Sep 06, 2018 8:02 am

Jammy wrote:Hi,
did you want to ask how to connect the 3.5mm wires to our KEY1 ,KEY2 and GND after cut off the 3.5mm wires ?
Sorry that there is no connection program here. Here is an connection picture i draw . Hope to help you .
3.5mm.png

Sorry for my bad english if i misunderstood you .
Regards

Great Jammy,
this is exact what I needed.
Thank you very much. I try it out and let you know.


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