audi a3 8p px5 android 8.0 static noise problem

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hknayln
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audi a3 8p px5 android 8.0 static noise problem

Postby hknayln » Sun Sep 23, 2018 9:50 pm

Hi,

I have the Android 8.0 headunit in a 2008 audi a3.

I am getting a static noise even when the radio is off.

It only starts once you get past the pumpkin boot screen and gets slightly worse when you swipe the screen or press a button.

Please can you advise on how to fix this?

My aliexpress order number was: 93090097276812



Jammy
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Re: audi a3 8p px5 android 8.0 static noise problem

Postby Jammy » Wed Sep 26, 2018 3:47 am

Hi,could you show me an video about it ?
Regards

Chrisgroot
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Re: audi a3 8p px5 android 8.0 static noise problem

Postby Chrisgroot » Sat Sep 29, 2018 8:53 pm

Same here with the AE0273B.

hknayln
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Location: Turkey
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Re: audi a3 8p px5 android 8.0 static noise problem

Postby hknayln » Sun Sep 30, 2018 8:51 pm

hello dear friend. send to video link https://drive.google.com/file/d/1xQTY9U ... p=drivesdk

Jammy
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Re: audi a3 8p px5 android 8.0 static noise problem

Postby Jammy » Sun Oct 07, 2018 3:54 am

Hi hknayln ,sorry for the late reply due to the Chinese National Day holiday.Was there any static noise while you were playing music ?
Regards

hknayln
Posts: 7
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Re: audi a3 8p px5 android 8.0 static noise problem

Postby hknayln » Mon Oct 08, 2018 2:43 pm

No problem dear friend. yess there is noise when playing music.Noise goes away if I turn off the sound.Noise does not increase.

Volume mute or zero no noise,volume 1-30 yes constant static noise

Jammy
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Re: audi a3 8p px5 android 8.0 static noise problem

Postby Jammy » Tue Oct 09, 2018 6:29 am

Hi,
you can try to enter settings - car settings - factory settings - other - amp volume option and set it as -15dB ,then click apply and next reboot the unit .
wait for your response.
Regards

hknayln
Posts: 7
Joined: Sun Sep 23, 2018 9:47 pm
Location: Turkey
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Re: audi a3 8p px5 android 8.0 static noise problem

Postby hknayln » Sun Oct 14, 2018 8:18 pm

Hello dear friend. I did everything you said. No change.There is always noise.I want to send the product back.what should I do

Jammy
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Re: audi a3 8p px5 android 8.0 static noise problem

Postby Jammy » Tue Oct 16, 2018 6:24 am

Hi,sorry about this .You can contact the pumpkin customer service about the refund issue.
Regards

Rigattoni
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Re: audi a3 8p px5 android 8.0 static noise problem

Postby Rigattoni » Wed Oct 17, 2018 6:37 pm

Static noise issues are most of the time no big deal to get fixed.
The problem is the car not the unit. There are interferences in the car net and you need to get them out of the power cable.

Just buy some (6 are fine) ferrite filters (Ebay cost less than 10 bucks) and put them on the yellow cable, the red cable and at the ground cable just near the Quadlock and near the pumpkin connector.


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