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Wifi doesn't work, nor the USB

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za_ny
Posts: 3
Joined: Mon May 01, 2017 3:14 am
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Wifi doesn't work, nor the USB

Postby za_ny » Sun Nov 05, 2017 4:07 am

I purchase this audio unit in April of this year. ORDER # 112-8648065-2802647 Part # 11-RQ0369E-US. I loved the device but all of the sudden the wifi and both usb connectors stopped working. My wife and I used to play songs through the usb connectors and having wifi was awesome since I would use Waze for my map and you need wifi to make it work. I've confirmed that it doesn't work now. The wifi is always off and the button greys out. Any help would be appreciated.



Jammy
Posts: 4249
Joined: Tue Mar 29, 2016 1:03 am
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Re: Wifi doesn't work, nor the USB

Postby Jammy » Mon Nov 06, 2017 7:23 am

Hi,
According to your description , the mother board should be broken,you can contact the customer service where you bought the unit to change it.
Regards


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