[/url]Image

black screen

Moderators: Jammy, admin

bcharlie
Posts: 2
Joined: Sun Mar 06, 2016 1:22 pm
Contact:

black screen

Postby bcharlie » Sun Mar 06, 2016 1:31 pm

After I got out of the car and returned a few minutes later the screen remains dark, I can still hear the radio in the background, but the screen does not respond. I tried resetting and hard reset Nothing helps.
Please'd love to get help



User avatar
Andy
Posts: 309
Joined: Fri Dec 11, 2015 6:24 am
Contact:

Re: black screen

Postby Andy » Mon Mar 07, 2016 10:07 am

Hi there
Sorry about the problem!
Could you mind tell me your order number and purchase link? And does the touch on the screen is still work?
Regards!

bcharlie
Posts: 2
Joined: Sun Mar 06, 2016 1:22 pm
Contact:

Re: black screen

Postby bcharlie » Tue Mar 08, 2016 3:14 pm

Your order is confirmed, and you'll be notified when it ships. As a top customer, you're important to us - so thank you again for shopping with us.

View order details
QUAD-CORE 1024*600 HD Universal 2Din Android 4.4 Car Stereo GPS Sat Navi Player...
QUAD-CORE 1024*600 HD Universal 2Din Android 4.4 Car Stereo GPS Sat Navi Player

Item Id: 281789570687
Transaction Id: 1448429222018
Estimated delivery: Thu. Nov. 26 - Thu. Dec. 17
Paid: 305.00 with Paypal

User avatar
Andy
Posts: 309
Joined: Fri Dec 11, 2015 6:24 am
Contact:

Re: black screen

Postby Andy » Wed Mar 09, 2016 1:15 am

Hi there
Thank you for your reply!
Could you mind check if you can get it back by doing as the following video shows? If not, it them maybe the front screen is with problem which may require to be fixed at the factory. Please contact the seller from ebay store to return the item, they will help you process, ok?

Regards!

biking_jk
Posts: 16
Joined: Tue Jun 27, 2017 3:50 pm
Contact:

Re: black screen

Postby biking_jk » Tue Mar 27, 2018 9:08 pm

Hi,

I am having this exact problem. Really need a fix. Was working fine and now black screen, but touch screen is working.

The video posted previously has been removed.

Thanks,

Jim

Jammy
Posts: 5916
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: black screen

Postby Jammy » Thu Mar 29, 2018 9:36 am

Hi,
for the black screen problem, you can contact the customer service where you bought the unit or write to support@autopumpkin.com
Regards


Return to “Android System”

Who is online

Users browsing this forum: No registered users and 2 guests