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Problem CN10-11302b-02b

Moderators: Jammy, admin

Jammy
Posts: 5664
Joined: Tue Mar 29, 2016 1:03 am
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Re: Problem CN10-11302b-02b

Postby Jammy » Tue Apr 17, 2018 10:07 am

Hi,
here is the latest firmware for your unit.
https://mega.nz/#!EI1yRDCb!udBJbsgaVBZY ... 6oPDBelkaI
Here is an video for your reference about operation.
https://www.youtube.com/watch?v=dXBZdVeXig4
Regards



KhAN
Posts: 18
Joined: Sun Dec 17, 2017 9:42 pm
Location: Belarus
Contact:

Re: Problem CN10-11302b-02b

Postby KhAN » Tue Apr 17, 2018 11:56 am

Thanks!

KhAN
Posts: 18
Joined: Sun Dec 17, 2017 9:42 pm
Location: Belarus
Contact:

Re: Problem CN10-11302b-02b

Postby KhAN » Tue Aug 14, 2018 10:27 am

Jammy wrote:Hi,
So you can consider contact the customer service where you bought the unit to change one or other solutions.
Regards

Hi!
As you told me, I contacted the seller. The problem was solved after six months (it's a long time)! In the end, the seller offered three options:
1. return the item for repair
2. repire it in locale. I will issue 60 USD to you as a compensation.
2. do not need to return the radio to us. We can send you a new one. You just need pay 200USD to us.
2018-08-14_1316.png
2018-08-14_1316.png (15.63 KiB) Viewed 22 times


I decided to do self-repair and gave the device to the workshop.
The problem with the permanent shutdown of the device turned out to be faulty with the video driver 7026b-tf. I reported this to the seller and he sent me a new video driver. In the repair shop everything was done and the problem with the constant shutdown and friezes stopped and everything was fine. I wrote about this to the seller.
Up to this point, I have not had any complaints about the seller. But after repairs the seller did not get in touch. After I asked him for an account of cash compensation (as agreed), the seller brought me to the black list! What's happening?!

KhAN
Posts: 18
Joined: Sun Dec 17, 2017 9:42 pm
Location: Belarus
Contact:

Re: Problem CN10-11302b-02b

Postby KhAN » Thu Aug 16, 2018 8:16 pm

Is there a blacklist here, too?

KhAN
Posts: 18
Joined: Sun Dec 17, 2017 9:42 pm
Location: Belarus
Contact:

Re: Problem CN10-11302b-02b

Postby KhAN » Sun Aug 19, 2018 12:20 pm

why are you ignoring me?


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