Callers complain of noise during calls

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Joined: Wed Feb 20, 2019 11:43 pm

Callers complain of noise during calls

Postby pixelriffic » Tue May 14, 2019 3:22 pm

I purchased the Android 8.0 octa core head unit a couple of months ago. I installed the external mike at the top of the windshield frame left corner, so it's only about 12 inches away. I was surprised to find the mic on the head unit was also active. I would have assumed it would be deactivated when the external mic was connected, but both mics are clearly active. I wonder if this could be the problem? It's bad enough that it's almost impossible to communicate while driving. When standing, it seems acceptable.

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Joined: Tue Mar 29, 2016 1:03 am

Re: Callers complain of noise during calls

Postby Jammy » Wed May 15, 2019 2:11 am

Hi there,

Thank you for your post.
That noise because your turn the volume too loud.
While you using external mic,the mic on headunit won't turn off,except you open the radio and get it off from radio.
Or you do not use the external mic.
Only 3 ways to solve this issue.

1. Turn a little down of the volume.
2. Take off the mic on headunit.(need familiar with car stereo and you know where is the internal mic of radio)
3. Do not use external mic.


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