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GPS does not work

Posted: Thu Jan 31, 2019 3:23 am
by dummy69
Product:Android 8.0 (sku:ND0293B)

Until now there was no problem, but the sensitivity of GPS declined and navigation ceased to respond.
Is it a problem with GPS antennas?

スクリーンショット 2019-01-31 12.34.22.png
スクリーンショット 2019-01-31 12.34.22.png (4.38 MiB) Viewed 3980 times

Re: GPS does not work

Posted: Fri Feb 01, 2019 10:40 am
by Jammy
Hi, first you can try to use an thin stick to click the reset button on the panel of the unit.
If it doesn't help, plug out the unit and check the power of the GPS connector. It should have 3.3V normally.
Regards

Re: GPS does not work

Posted: Mon Feb 04, 2019 12:32 pm
by dummy69
Thank you for your reply.
I tried but it did not improve.
Is there anything else I can do?

Re: GPS does not work

Posted: Wed Feb 06, 2019 4:43 am
by Jammy
Hi, did it has 3.3v?

Re: GPS does not work

Posted: Tue Feb 12, 2019 3:31 am
by dummy69
Hi, Is the attached antenna not 3.3V?

Re: GPS does not work

Posted: Wed Feb 13, 2019 6:34 am
by Jammy
Hi, i mean test whether the power of the GPS connector back of the unit get 3.3V or not?
GPSconnector testing.png
GPSconnector testing.png (785.25 KiB) Viewed 2368 times

If it is 3.3V around, then you can contact the pumpkin customer service where you bought the unit to change the GPS antenna .
If it isn't 3.3v around, then contact them to change the mother board.
Regards

Re: GPS does not work

Posted: Thu Feb 14, 2019 11:17 pm
by dummy69
I understand. Thank you very much. I will check it.

Re: GPS does not work

Posted: Fri Mar 01, 2019 7:28 am
by EFK77
Hi
Can I jump on in here. Can you please let me know what was the outcome? I checked mine and requested a replacement but didn't get reply yet.
Thank you