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ND0294 Radio stores badly

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mrbit1968
Posts: 25
Joined: Tue Jan 29, 2019 8:58 pm
Location: Cologne
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ND0294 Radio stores badly

Postby mrbit1968 » Fri Mar 08, 2019 2:32 pm

Even with the firmware 2019, the behavior has not improved when saving radio stations and equalizer. It takes a perceived eternity until the radio takes over the channels completely. At the first 5 to 6 starts, the transmitters are gone again. Also, the equalizer needs at least 2 Einstellversuche until he takes over. Please fix it.



Jammy
Posts: 6785
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: ND0294 Radio stores badly

Postby Jammy » Mon Mar 11, 2019 10:35 am

Hi, any query,
you can contact the pumpkin customer service or the seller.
I suggest you attach these information:
Your Amazon order ID&order date:
The details of the issue(when did it happen&what happened&what did you try to do to fix it);
Attachments(It couldn't be better if you would provide us with pictures or video link);
It will help us understand the issue and provide you right solution.
Your car model and made years;
You phone model and system version(if it is regarded);
The rest of the supplement.
Regards

mrbit1968
Posts: 25
Joined: Tue Jan 29, 2019 8:58 pm
Location: Cologne
Contact:

Re: ND0294 Radio stores badly

Postby mrbit1968 » Sun Mar 24, 2019 6:55 am

But if no matter which app is running after 4 to 5 hours, the radio goes off. And erases equalizer and radio stations. Greetings Jammy

Jammy
Posts: 6785
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: ND0294 Radio stores badly

Postby Jammy » Tue Mar 26, 2019 7:03 am

Please update the newest firmware:https://mega.nz/#!nWJTBS4R!8wDOguce__7qU2M0z59h5_pPrUs0hmOMlPWTPJx1FkY and https://mega.nz/#!7SJVyAwA!pOhk9X7tscqf ... rr7yVfQE1Y (mcu)
Download to the USB root directory, plug in the USB port, point settings - car settings - upgrade or restore factory settings - mcu upgrade. After rebooting, click Settings - Car Settings - Upgrade or Reply to Factory Settings - Android Upgrade. Operation video: https://youtu.be/PyZQOxAAU5E (can boot) https://www.youtube.com/watch?v=kf21Uc0iEEs&t=9s (cannot be turned on)

Regards,
Jam

timothy_83
Posts: 5
Joined: Mon Mar 25, 2019 6:12 am
Contact:

Re: ND0294 Radio stores badly

Postby timothy_83 » Thu Mar 28, 2019 12:33 pm

Hi,

When I plug the USB in, the unit automatically asks me if I want to upgrade.

However when I goto the setting and attempt to upgrade the MCU, it says the update file is not found.

Does the popup upgrade path also updates the MCU?

Thanks

Jammy
Posts: 6785
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: ND0294 Radio stores badly

Postby Jammy » Fri Mar 29, 2019 3:28 am

Please upgrade the firmware first(click yes),then cancel it from USB,download MCU file,go settings and upgrade.


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