Install mob interconnection service error

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biking_jk
Posts: 16
Joined: Tue Jun 27, 2017 3:50 pm
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Install mob interconnection service error

Postby biking_jk » Tue Jun 27, 2017 8:54 pm

Recently purchased a pumpkin 6 head unit.

Can't get it to connect to my phone.

Tried various easy connected versions and have mobile connection.

Then I get the error above as per attached photo of error message.

20170627_174842.jpg
Photo of head unit message
20170627_174842.jpg (1.57 MiB) Viewed 61702 times


Phone goes into driving mode, but nothing happens on the head unit. See screen shot from phone.

Screenshot_2017-06-27-16-38-04.png
Screenshot from phone
Screenshot_2017-06-27-16-38-04.png (138.83 KiB) Viewed 61702 times


Phone is Samsung Galaxy S5 running Android 6.0.1.

Head unit is:
https://www.amazon.co.uk/dp/B01MY72JA7/ ... 8594118233

Amazon order number :
202-8254399-3653956

Please help me with this, spent a lot of wasted time sat in my van trying to get this to work.

Debugging mode is active. Only other thing is that I get a message on the phone that it cannot transfer files...



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Install mob interconnection service error

Postby Jammy » Wed Jun 28, 2017 9:03 am

Hi,
you need to make your phone in the USB debug mode.
Regards

biking_jk
Posts: 16
Joined: Tue Jun 27, 2017 3:50 pm
Contact:

Re: Install mob interconnection service error

Postby biking_jk » Wed Jun 28, 2017 11:11 am

Hi,

Done this as per the last line of my post?!

Please suggest something else!

Jim

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: Install mob interconnection service error

Postby Jammy » Thu Jun 29, 2017 6:19 am

Hi,
sorry,i ignored those sentence.
So please first confirm the USB line is original or can transfer data. Some lines just support charge.
Here is the latest easyconnect app which support android 7.0.
https://mega.nz/#!VIl1wLbR!wHMd3e1Xs2ur ... r-l55siX68
Regards

biking_jk
Posts: 16
Joined: Tue Jun 27, 2017 3:50 pm
Contact:

Re: Install mob interconnection service error

Postby biking_jk » Thu Jun 29, 2017 3:44 pm

It is the original cable. I am running Android 6.0.1?

So is this the correct easy connected version you sent?

I'll try a shorter cable maybe, but this is the same cable I use between my laptop and phone with no issues?

biking_jk
Posts: 16
Joined: Tue Jun 27, 2017 3:50 pm
Contact:

Re: Install mob interconnection service error

Postby biking_jk » Sun Jul 02, 2017 6:21 pm

HI,

I already downloaded and installed the version in the link previously as per my research after the Mirrorlink sold as part of this radio not working.

I have also tried a shorter data cable and my friends phon who is running android 7 and hte same thing happens. This is the phone going into driving model, but hte head unit still not connecting.

Please help me out. I really want to mirror my device to get music and this was one main funtion I wanted working and thinking of sending it back to be honest.

Jim

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Install mob interconnection service error

Postby Jammy » Tue Jul 04, 2017 3:09 am

Hi,
We didn't meet this problem.
You can try to change to the rear USB slot of the unit.
Regards

biking_jk
Posts: 16
Joined: Tue Jun 27, 2017 3:50 pm
Contact:

Re: Install mob interconnection service error

Postby biking_jk » Wed Jul 05, 2017 8:06 pm

Tried to go to the back of the slot and not solved. Same thing happens. Phone goes into drive mode but head unit still saying install Mob interconnection service.

Should I try a different app or something. Or should I get a another head unit?

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Install mob interconnection service error

Postby Jammy » Thu Jul 06, 2017 6:38 am

Hi,
you can try to un-install the easyconnect app on your phone and connect to the unit and then automatically install the app on your phone again.
Regards

biking_jk
Posts: 16
Joined: Tue Jun 27, 2017 3:50 pm
Contact:

Re: Install mob interconnection service error

Postby biking_jk » Thu Jul 06, 2017 10:36 pm

Hi, I haven't installer easy connected on my phone. I didn't realise I had to install the app on my phone...


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