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Failure to recognize external sd card.

Mainly focus on Headrest DVD player&Roof Mounted DVD player issue

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phreddyphrog
Posts: 7
Joined: Wed Sep 13, 2017 12:32 am
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Failure to recognize external sd card.

Postby phreddyphrog » Wed Oct 11, 2017 11:50 pm

Hello,
My new pumpkin 7" fails to recognize my external (GPS) sd card. I have remounted it several times with no joy.
Hopefully, you have a fix for this.
Thank you!
Fred


Fred
Pumpkin model 7", Android 7.1 - # CN01-02306B-08A
Amazon Order# 112-7988319-7148262
Purchased - 09/13/2017

Jammy
Posts: 4143
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Failure to recognize external sd card.

Postby Jammy » Thu Oct 12, 2017 5:41 am

Hi,
did you try different sd cards? The unit only support sd card in the format of fat32 and the memory should within 64 GB.
If you had tried the above,you can reset the unit/disconnect the ISO cable and re-plug in .
Regards


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