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CN10-01202B residual light

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R909
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Re: CN10-01202B residual light

Postby R909 » Fri Feb 02, 2018 5:19 pm

Hi Jammy,

Thanks for your answer.

The red and yellow wire are correctly connected.

The unit closes the screen when I pull out the car key and no residual light.

My other problems are more annoying. (boot problem, sound that cuts on the front speakers and returns when you move the fader).

See my message of january 29th.

Regards.



Jammy
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Re: CN10-01202B residual light

Postby Jammy » Mon Feb 05, 2018 7:18 am

Hi,
it seems that it is an occational issue.If you mind this ,you can contact the customer service for the next solution.
Hope your kind understanding.
Regards

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R909
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Re: CN10-01202B residual light

Postby R909 » Tue Mar 19, 2019 5:22 pm

Hello Jammy

I have another problem, each time I turn on, I have the window "extras settings" that opens.
I have to manually close it to have the radio display.
Is there a solution?

Regards.

Jammy
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Re: CN10-01202B residual light

Postby Jammy » Thu Mar 21, 2019 3:12 am

Hi,

So,I know the problem reason this time.
You connected a wrong wire of your car radio.
Please find the "ILL" cable in the ISO cable,and please connect it to your car Automotive lighting control cable.
Thank you.

Regards,
Jam

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R909
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Re: CN10-01202B residual light

Postby R909 » Fri Mar 22, 2019 4:23 pm

This is strange, because the "ILL" wire is connected to the dashboard lighting.

The screen brightness decreases when I turn on my headlights.

I'm going to unplug this wire to try.

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R909
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Re: CN10-01202B residual light

Postby R909 » Fri Apr 12, 2019 1:53 pm

Hello Jammy.

I unplugged the wire "ILL" and I still have the window "extras settings" that opens when the car radio starts.

Is there an update that could fix this problem?

Regards.

Jammy
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Re: CN10-01202B residual light

Postby Jammy » Tue Apr 16, 2019 2:37 am

8-)

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R909
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Re: CN10-01202B residual light

Postby R909 » Tue Apr 16, 2019 11:23 am

I still have the problem, with or without the connected wire.
:(

Do you have the firmware for flash it?

:cry:

Jammy
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Re: CN10-01202B residual light

Postby Jammy » Wed Apr 17, 2019 2:59 am

Hardware problem.

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R909
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Re: CN10-01202B residual light

Postby R909 » Wed Apr 17, 2019 8:58 pm

Can I have the links to try a reinstallation?

Thanks.


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