[/url]Image

screen scrambled and corrupted

Frequently asked questions and answers

Moderators: Jammy, admin

roscored
Posts: 68
Joined: Sun Apr 17, 2016 10:29 am
Contact:

screen scrambled and corrupted

Postby roscored » Wed Dec 26, 2018 2:26 am

Hi Jammy recently my screen was doing this for several days, I have reset it, no change, I have gone to download recovery mode and reset to factory default, no change, I managed to get to backup and reset, no change.
Here is the video link you will ask for.

https://youtu.be/RmgzbXl0h_4

I was listening to DAB and then the signal faded so switched on radio, also had Igo GPS maps on, at the time. This issue started and is driving us crazy. It does not stay long on a screen. Unable to get screens to stay on long enough to fix anything.
I have a 4.4 Kitkat software and model s7
thanks



Jammy
Posts: 6332
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: screen scrambled and corrupted

Postby Jammy » Thu Dec 27, 2018 6:00 am

Hi,thanks for the video.
About the issue , you can contact the pumpkin customer service or write to support@autopumpkin.com to change the touch screen.
You need to tell them your order number or ebay id so that they can confirm your unit .
Regards

roscored
Posts: 68
Joined: Sun Apr 17, 2016 10:29 am
Contact:

Re: screen scrambled and corrupted

Postby roscored » Thu Dec 27, 2018 8:55 pm

Thanks but that seems extreme, I think it is a software issue not hardware. I will run more tests today but is there any software image that I can download to reinstall maybe. thanks

Jammy
Posts: 6332
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: screen scrambled and corrupted

Postby Jammy » Fri Dec 28, 2018 7:15 am

Hi,ok .You can have a try .However , you need to confirm the resolution ratio of your unit first.
If yours is 1024*600, flash this :https://mega.nz/#!vS4zCC4R!FZqOTxLD2h_W-nOK-3mO49vRn7TI1hXvt_iVGYTjzas
If yours is 800*480 , then flash this :https://mega.nz/#!3CA0zCJY!qgJ56fncDIcqm4Q7jDO8ipub8mz-Ywv1pG1UKnFG66g
Regards

roscored
Posts: 68
Joined: Sun Apr 17, 2016 10:29 am
Contact:

Re: screen scrambled and corrupted

Postby roscored » Sat Dec 29, 2018 5:56 am

Thanks Jammy is it just loaded onto the SD card to flash it, or are other instructions needed? thanks

Jammy
Posts: 6332
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: screen scrambled and corrupted

Postby Jammy » Sat Dec 29, 2018 8:46 am

Hi, please download it to the root content of one sd card or USB stick and insert it into the GPS slot if you choose the card .Next insert the card into the GPS slot .Then enter settings -about device - system update .
Wait for your feedback .
Regards

roscored
Posts: 68
Joined: Sun Apr 17, 2016 10:29 am
Contact:

Re: screen scrambled and corrupted

Postby roscored » Tue Jan 08, 2019 4:54 am

Ironically and I dont know how the screen corrected itself. I tend to think it was some sort of conflict between the 2 apps that were running, that is the Dab and the radio. all good without a reinstall.


Return to “General Configuration”

Who is online

Users browsing this forum: Google [Bot] and 4 guests