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Easy Connect Update

Frequently asked questions and answers

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JBM
Posts: 12
Joined: Mon Feb 05, 2018 11:30 pm
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Easy Connect Update

Postby JBM » Tue Mar 12, 2019 9:24 pm

Would someone please tell me where to find the Easy Connect update? I'm trying to connect my S8 and the phone is working. The head unit won't mirror the image.

Thanks.



Jammy
Posts: 6610
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Easy Connect Update

Postby Jammy » Thu Mar 14, 2019 1:06 am

Hi, you can refer to this article first. Then any query, you can contact the pumpkin customer service or the seller.
I suggest you attach these information:
Your Amazon order ID&order date:
The details of the issue(when did it happen&what happened&what did you try to do to fix it);
Attachments(It couldn't be better if you would provide us with pictures or video link);
It will help us understand the issue and provide you right solution.
Your car model and made years;
You phone model and system version(if it is regarded);
The rest of the supplement.
Regards


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