MCU file needed

Technical file download link of PUMPKIN device

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kufu
Posts: 9
Joined: Wed Apr 05, 2017 7:10 am
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MCU file needed

Postby kufu » Wed Apr 05, 2017 7:26 am

Hello,

I have a RK3188 S07 MTCB, KLD 1-din flip-up 800x480 unit. I flashed a newer version of MCU and now I can't open the display. Can anyone help me with this?

Best Regards,
kufu



Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: MCU file needed

Postby Jammy » Mon Apr 10, 2017 9:16 am

Hi,
Could you please first tell us your order number or buyer ID?
Regarding your issue, we can send you the original mcu and try to solve the problem after we get your product details.
Please notice, normally we don't suggest our clients do the firmware update, especially the mcu file, because it may lead other problem.
In fact, I'm not sure the original mcu can solve your problem, just hope it will help.
Regards

kufu
Posts: 9
Joined: Wed Apr 05, 2017 7:10 am
Contact:

Re: MCU file needed

Postby kufu » Wed Apr 12, 2017 7:30 pm

Sorry, don't have the information you asked me. The unit was bought last year.
I believe the MCU file is what I need. Can't find anywhere a version specifically for 1-din unit.

Thank you!

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: MCU file needed

Postby Jammy » Thu Apr 13, 2017 9:52 am

Hi,
Could you please tell us what your system version is?
We need it to ensure which MCU version is suit for you.
Regard.

kufu
Posts: 9
Joined: Wed Apr 05, 2017 7:10 am
Contact:

Re: MCU file needed

Postby kufu » Thu Apr 13, 2017 5:59 pm

My system is 1-din, MTCB, RK3188 quad core, 1Gb RAM, 16 Gb ROM, 800x480, Android 4.4.4, KLD

Thank you!

kufu
Posts: 9
Joined: Wed Apr 05, 2017 7:10 am
Contact:

Re: MCU file needed

Postby kufu » Fri Apr 14, 2017 4:53 am

My unit looks same as 11-RQ0110E-US-AOS but came with KLD-V2.16 MCU and android 4.4.4

Jammy
Posts: 7550
Joined: Tue Mar 29, 2016 1:03 am
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Re: MCU file needed

Postby Jammy » Fri Apr 14, 2017 8:44 am

Hi,
Here is the link of MCU version which may suit you according to your description.
https://mega.nz/#!xEc0WSpa!FCd1OYeOWe-U ... OvUqHWLwnI
For this problem, we suggest you send it to repair.Hope your kind understanding.
And if you find your order number,you can contact our customer service for return and repairing issue.
Regard.

kufu
Posts: 9
Joined: Wed Apr 05, 2017 7:10 am
Contact:

Re: MCU file needed

Postby kufu » Fri Apr 14, 2017 9:46 am

Hello,

The unit is ok. I only need MCU file. Definitely is a difference between 1-din and 2-din units MCU. Is there anyway I can find a MCU file for this unit type?
Thank you!

kufu
Posts: 9
Joined: Wed Apr 05, 2017 7:10 am
Contact:

Re: MCU file needed

Postby kufu » Fri Apr 14, 2017 10:37 am


kufu
Posts: 9
Joined: Wed Apr 05, 2017 7:10 am
Contact:

Re: MCU file needed

Postby kufu » Mon Apr 17, 2017 9:05 am

Hello Jammy,

I flashed the MCU you sent me and the unit is alive again. :) Thank you very much!
There is one problem though... The radio is not working anymore. When pushing the BAND button, the app opens but there is not even static. Probably because the MCU is KLD5 and I previously had KLD MCU.

Other than that, the unit is working as it should. The wi-fi is ok, didn't try the bluetooth but not really using it anyway, even the small display is working ok.

Thank you again and if by any chance you have a MCU for KLD unit, I would really appreciate if you would share it.

Best Regards!


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