[/url]Image

Trouble using steering wheel controls with CN10-04202H-01A

Frequently asked questions and answers

Moderators: Jammy, admin

Bimbonn
Posts: 9
Joined: Sun Oct 15, 2017 7:24 am
Contact:

Trouble using steering wheel controls with CN10-04202H-01A

Postby Bimbonn » Tue Oct 17, 2017 7:22 am

Hello,

I recently intalled the CN10-04202H-01A Radio into my 2004 Astra H. Everything works so fare excapt the steering wheel controls. I can not program them as it is mentioned in the manual. They work (volume up and down...) but i can not assign the buttons to a differend command. Also the buttons on the lefthand side are contolling both the radio and the leftover of the car BC.
The CAN BUS DECODER that came with the Radio has the label number : KED 20170912 HW:V2 SW:V1

Am I doing somthing wrong or is this a known issue?



Jammy
Posts: 6701
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Trouble using steering wheel controls with CN10-04202H-01A

Postby Jammy » Wed Oct 18, 2017 6:41 am

Hi,
the steering wheel control of your car can not assign the buttons to a different command.
Hope you know .
Regards

Bimbonn
Posts: 9
Joined: Sun Oct 15, 2017 7:24 am
Contact:

Re: Trouble using steering wheel controls with CN10-04202H-01A

Postby Bimbonn » Mon Oct 23, 2017 1:45 pm

Thank you for your answer. But the there is a Problem. If i use the lefthand side buttons for up, down and ok to navigate thru the BC ond the Opel CID, it also triggers a respons in the Radio. is there at least a way get rid of that?

Jammy
Posts: 6701
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Trouble using steering wheel controls with CN10-04202H-01A

Postby Jammy » Tue Oct 24, 2017 7:51 am

Bimbonn wrote:Thank you for your answer. But the there is a Problem. If i use the lefthand side buttons for up, down and ok to navigate thru the BC ond the Opel CID, it also triggers a respons in the Radio. is there at least a way get rid of that?

Hi,
For your problem,you can flash the MCU files.
https://mega.nz/#!pZE02ARK!87l5JHp0_ahN ... Mikrjw-_Wk
Download the files to the root content of a sd card and insert it into the GPS slot.Then enter into settings --- extra settings---MCU update.
Regards

Bimbonn
Posts: 9
Joined: Sun Oct 15, 2017 7:24 am
Contact:

Re: Trouble using steering wheel controls with CN10-04202H-01A

Postby Bimbonn » Tue Oct 24, 2017 5:56 pm

Thank you again. I followed your instructions and everything turned out ok with one small exaption. the up button on the lefthand side is triggering the Navi app. Down and ok buttons are working now only for the BC.

ellen123
Posts: 2
Joined: Thu Oct 26, 2017 2:47 am
Contact:

Re: Trouble using steering wheel controls with CN10-04202H-01A

Postby ellen123 » Thu Oct 26, 2017 2:49 am

Thank you very much for the tutorial!

Jammy
Posts: 6701
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Trouble using steering wheel controls with CN10-04202H-01A

Postby Jammy » Fri Oct 27, 2017 10:33 am

Bimbonn wrote:Thank you again. I followed your instructions and everything turned out ok with one small exaption. the up button on the lefthand side is triggering the Navi app. Down and ok buttons are working now only for the BC.

Hi,
Ok,we realized your problem.Please wait for few days ,Once we get new solution,i will notice you here.
Did you also contact our customer service?
Please tell me your order number in amazon or buyer id in ebay,Pumpkin or AliExpress so that we can confirm more information about your unit and provide you positive solutions.
Regards

Schlosstab
Posts: 5
Joined: Sun Nov 05, 2017 7:04 pm
Contact:

Re: Trouble using steering wheel controls with CN10-04202H-01A

Postby Schlosstab » Sun Nov 05, 2017 7:08 pm

Hi Jammy,
any news on this problem?

I encounter the same problems as Bimbonn

regards

Bimbonn
Posts: 9
Joined: Sun Oct 15, 2017 7:24 am
Contact:

Re: Trouble using steering wheel controls with CN10-04202H-01A

Postby Bimbonn » Sat Nov 11, 2017 6:35 pm

Jammy wrote:
Bimbonn wrote:Thank you again. I followed your instructions and everything turned out ok with one small exaption. the up button on the lefthand side is triggering the Navi app. Down and ok buttons are working now only for the BC.

Hi,
Ok,we realized your problem.Please wait for few days ,Once we get new solution,i will notice you here.
Did you also contact our customer service?
Please tell me your order number in amazon or buyer id in ebay,Pumpkin or AliExpress so that we can confirm more information about your unit and provide you positive solutions.
Regards


Thank you for the response. I ordered through amazon.de and my order no. was 302-9176511-9261962
I have not yet contacted the customer service. Do you want me to do that first?

Bimbonn
Posts: 9
Joined: Sun Oct 15, 2017 7:24 am
Contact:

Re: Trouble using steering wheel controls with CN10-04202H-01A

Postby Bimbonn » Fri Dec 22, 2017 4:43 pm

Jammy wrote:
Bimbonn wrote:Thank you for your answer. But the there is a Problem. If i use the lefthand side buttons for up, down and ok to navigate thru the BC ond the Opel CID, it also triggers a respons in the Radio. is there at least a way get rid of that?

Hi,
For your problem,you can flash the MCU files.
https://mega.nz/#!pZE02ARK!87l5JHp0_ahN ... Mikrjw-_Wk
Download the files to the root content of a sd card and insert it into the GPS slot.Then enter into settings --- extra settings---MCU update.
Regards


Hello Jammy,

I contacted the Costumer Service and they told me that they will send me a replacement CAN Encoder. Since I dont know when this will arrive, could you kindly share the File above again with me? Then at least i can you the Volume buttons on the steering wheel till the new box arrives.


Return to “General Configuration”

Who is online

Users browsing this forum: No registered users and 3 guests