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by Jammy
Thu Jun 02, 2016 8:47 am
Forum: File Download
Topic: Android 5.1 or 6.0 available?
Replies: 37
Views: 17724

Re: Android 5.1 or 6.0 available?

Hi, about the android 5.1, sorry that currently we have not gotten it from the factory, they ever told us that the android 5.1 firmware was only available for our new android 5.1 unit. But we will test it once we get it.
Any news, we will post it on our forum.
Regards
by Jammy
Thu Jun 02, 2016 8:38 am
Forum: File Download
Topic: Firmware for 12-C0257
Replies: 10
Views: 2279

Re: Firmware for 12-C0257

Hi, could you please tell us where you got the upgrade firmware? We have to kindly remind you, there is a risk during the upgrade process when you upgrade the unit by yourself, especially the firmware come from unknown or unsafe source. As you described, the unit should worked well before. And can y...
by Jammy
Thu Jun 02, 2016 8:34 am
Forum: File Download
Topic: RQ0255
Replies: 3
Views: 734

Re: RQ0255

Hi, could you please tell us what problem you had? Normally we don't suggest our clients flash the item with the firmware, cause it may lead some other problem.
And please tell us the current system version on the unit, we also need to check if we have the new firmware.
Regards
by Jammy
Thu Jun 02, 2016 8:30 am
Forum: General Configuration
Topic: Dual screen
Replies: 3
Views: 1041

Re: Dual screen

Hi, we have the unit which support 1080P video play but our unit don't have the OTG or the MHL to support duplicate screen.
Our unit have the mirror link function, and it supports output the SD card/USB video and youtbe video the headrest monitor.
Regards
by Jammy
Wed Jun 01, 2016 10:04 am
Forum: General Configuration
Topic: bass crossover frequenz
Replies: 6
Views: 1602

Re: bass crossover frequenz

Hi, it's not possible to set bass crossover frequency. But this unit has a sub woofer audio output cable from the audio output cable, the sub woofer output cable can only recognize the 20-100HZ lower frequency audio signal to Sub woofer, and the lower audio quality output effect is not perfect. Rega...
by Jammy
Wed Jun 01, 2016 9:46 am
Forum: General Configuration
Topic: IPod app crashing, Navigation app crashing, WIFI inop
Replies: 5
Views: 755

Re: IPod app crashing, Navigation app crashing, WIFI inop

Hi, the navigation app does not have relation with our unit memory function, sorry about this. About the iPod app, did you said that you could use it but you need to unplug and reconnect it to make it work? Could you please take a video and upload it to youtube, then send the link to us? About the w...
by Jammy
Wed Jun 01, 2016 7:54 am
Forum: General Configuration
Topic: Dual screen
Replies: 3
Views: 1041

Re: Dual screen

Hi, before you buy the unit from us, we need to tell you, cause our unit is an universal model which does not directly work with the canbus system and factory amplifier, even if the shape and the size of our unit fit your car dashboard, but you may still need to buy the canbus adapter. And after you...
by Jammy
Wed Jun 01, 2016 7:46 am
Forum: Wince System
Topic: Firmware needed
Replies: 1
Views: 1090

Re: Firmware needed

Hi, regarding your issue, you can first hard reset the unit to check, just use a sharp thin sticker to press the RST hole on right bottom of front panel. And you can pull out the GPS card and insert it again, then set the Navi path to check. Normally we don't suggest our clients flash the unit with ...
by Jammy
Tue May 31, 2016 10:41 am
Forum: General Configuration
Topic: original wires not fiting
Replies: 1
Views: 544

Re: original wires not fiting

Hi, could you please tell us which model you bought from us?
You may need to buy the adapter for the no-connection plug.
Regards
by Jammy
Tue May 31, 2016 9:34 am
Forum: Car Radio DVD GPS Stereo
Topic: Several poblems with VW EOS Pumpkin multimedia
Replies: 12
Views: 2516

Re: Several poblems with VW EOS Pumpkin multimedia

Hi, about the SD card issue, could you please try to use another sd card to check? We also tested the problem with the same kind unit but there was no problem when it was restarted again. Would you mind take a video and upload it to youtube, then send the link to us for checking?
Regards

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