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Model 11-RQ0255+Y0811 issues

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Jammy
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Joined: Tue Mar 29, 2016 1:03 am
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Re: Model 11-RQ0255+Y0811 issues

Postby Jammy » Mon Nov 14, 2016 6:22 am

Hi,
Sorry for the late reply due to the weekend.
About the reverse camera, sorry that it was broken. You can contact the amazon customer service staff and try to get a new camera.
Or you can tell us your amazon order number via private message, then I can help you inform my amazon customer service colleague.
We can arrange to send you a new camera ASAP.
Just wish you can feel our sincere service and the efforts to help you solve problem.
Regards



gggg602
Posts: 9
Joined: Tue Apr 26, 2016 7:16 am
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Re: Model 11-RQ0255+Y0811 issues

Postby gggg602 » Tue Nov 15, 2016 5:10 am

Thanks Jammy...i just PM'd you with my Amazon order number. Please let me know when it gets sent or if you need anything else from me.

gggg602
Posts: 9
Joined: Tue Apr 26, 2016 7:16 am
Contact:

Re: Model 11-RQ0255+Y0811 issues

Postby gggg602 » Thu Dec 08, 2016 4:23 am

Jammy...just wanted to thank you for warranty of the backup camera. I just received it and hooked it up. It is all working again. Thanks for your help.

gggg602
Posts: 9
Joined: Tue Apr 26, 2016 7:16 am
Contact:

Re: Model 11-RQ0255+Y0811 issues

Postby gggg602 » Sun Mar 24, 2019 1:30 am

Hi Jammy...wanted to know if there are any firmware updates to this model. Model 11-RQ0255+Y0811?

Thanks,

Gary

Jammy
Posts: 6785
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Model 11-RQ0255+Y0811 issues

Postby Jammy » Tue Mar 26, 2019 7:35 am

OK,please contact customer service on amazon.
They will help you replace.

Regards,
Jam


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