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CN10-02308B/ Unit is freezing with Navi Software

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tdr01
Posts: 7
Joined: Wed Oct 05, 2016 5:47 pm
Contact:

CN10-02308B/ Unit is freezing with Navi Software

Postby tdr01 » Thu Apr 25, 2019 9:06 am

Hi Jammy,

My unit is freezing after a time period when I`m using a navigation Software like Sygic, or IGO.
I didn`t have this problem with a very old Android version 4.4.
I talked to other colleagues who are using the latest pumpkin with Android 8 and they didn`t have this problem.
Is there a newer Android or a workaround available?

CN10-02308B-13-Y0251-DE-A
Pumpkin 6.95 Zoll Doppel Din Android 7.1 Universal Autoradio 8/Octa-Kern RAM:2GB+ROM:32GB

Thx for your support.
Cheers
Thomas



Jammy
Posts: 6785
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: CN10-02308B/ Unit is freezing with Navi Software

Postby Jammy » Fri Apr 26, 2019 1:29 am

Hi there,

Thank you for post.
Where did you purchase the product?>
Do you have order ID or number?
Thanks.

Regards,
Jam

tdr01
Posts: 7
Joined: Wed Oct 05, 2016 5:47 pm
Contact:

Re: CN10-02308B/ Unit is freezing with Navi Software

Postby tdr01 » Fri Apr 26, 2019 7:06 am

Hi Jammy,

I bought it direct at Autopumpkin.de
Order #500003317

Cheers
Thomas

Jammy
Posts: 6785
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: CN10-02308B/ Unit is freezing with Navi Software

Postby Jammy » Mon Apr 29, 2019 2:27 am

OK,I have transfer your question to our customer service.
She will follow your issue.
Thanks.

Regards,
Jam


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