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GPS does not work

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dummy69
Posts: 8
Joined: Wed Nov 21, 2018 11:46 am
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GPS does not work

Postby dummy69 » Thu Jan 31, 2019 3:23 am

Product:Android 8.0 (sku:ND0293B)

Until now there was no problem, but the sensitivity of GPS declined and navigation ceased to respond.
Is it a problem with GPS antennas?

スクリーンショット 2019-01-31 12.34.22.png
スクリーンショット 2019-01-31 12.34.22.png (4.38 MiB) Viewed 3898 times



Jammy
Posts: 6771
Joined: Tue Mar 29, 2016 1:03 am
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Re: GPS does not work

Postby Jammy » Fri Feb 01, 2019 10:40 am

Hi, first you can try to use an thin stick to click the reset button on the panel of the unit.
If it doesn't help, plug out the unit and check the power of the GPS connector. It should have 3.3V normally.
Regards

dummy69
Posts: 8
Joined: Wed Nov 21, 2018 11:46 am
Contact:

Re: GPS does not work

Postby dummy69 » Mon Feb 04, 2019 12:32 pm

Thank you for your reply.
I tried but it did not improve.
Is there anything else I can do?

Jammy
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Joined: Tue Mar 29, 2016 1:03 am
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Re: GPS does not work

Postby Jammy » Wed Feb 06, 2019 4:43 am

Hi, did it has 3.3v?

dummy69
Posts: 8
Joined: Wed Nov 21, 2018 11:46 am
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Re: GPS does not work

Postby dummy69 » Tue Feb 12, 2019 3:31 am

Hi, Is the attached antenna not 3.3V?

Jammy
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Re: GPS does not work

Postby Jammy » Wed Feb 13, 2019 6:34 am

Hi, i mean test whether the power of the GPS connector back of the unit get 3.3V or not?
GPSconnector testing.png
GPSconnector testing.png (785.25 KiB) Viewed 2286 times

If it is 3.3V around, then you can contact the pumpkin customer service where you bought the unit to change the GPS antenna .
If it isn't 3.3v around, then contact them to change the mother board.
Regards

dummy69
Posts: 8
Joined: Wed Nov 21, 2018 11:46 am
Contact:

Re: GPS does not work

Postby dummy69 » Thu Feb 14, 2019 11:17 pm

I understand. Thank you very much. I will check it.

EFK77
Posts: 2
Joined: Thu Feb 28, 2019 7:39 pm
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Re: GPS does not work

Postby EFK77 » Fri Mar 01, 2019 7:28 am

Hi
Can I jump on in here. Can you please let me know what was the outcome? I checked mine and requested a replacement but didn't get reply yet.
Thank you


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