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Sygic won't start on CN10-03303B

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r007
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Joined: Wed May 09, 2018 11:37 am
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Sygic won't start on CN10-03303B

Postby r007 » Wed May 09, 2018 11:49 am

I've got a CN10-03303B here, freshly installed Sygic Car navigation from the Play store.
It gets stuck on the "detecting country" screen. Other Sygic products don't work either, all in a slightly different fashion.
Uninstalling and reinstalling didn't help.
GPS Fix is OK (Here maps works, but its text is too small).
I have selected Sygic as the navigation app in settings.

Can anyone confirm Sygic software works on this unit? Thanks!



Jammy
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Joined: Tue Mar 29, 2016 1:03 am
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Re: Sygic won't start on CN10-03303B

Postby Jammy » Thu May 10, 2018 7:29 am

Hi,yes ,it works.
Maybe you can try to flash the unit with the following firmware.
https://mega.nz/#!EI1yRDCb!udBJbsgaVBZY ... 6oPDBelkaI
You can do refer to this video.
https://www.youtube.com/watch?v=dXBZdVeXig4
Regards

r007
Posts: 3
Joined: Wed May 09, 2018 11:37 am
Contact:

Re: Sygic won't start on CN10-03303B

Postby r007 » Thu May 10, 2018 10:30 am

Hi!
I installed the 20180228 Firmware version. I also formatted the flash, to be safe.
Unfortunately no change. Still stuck on this screen:

Screenshot_20180510-101628.png
Screenshot_20180510-101628.png (50.11 KiB) Viewed 94 times


Any other ideas?
Can I somehow get USB debug working so that I can have a look in the Android log?

Jammy
Posts: 5247
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Sygic won't start on CN10-03303B

Postby Jammy » Mon May 14, 2018 1:42 am

Hi,
It is strange.I suggest you try to install different version of waze app or try to change other wifi hot spot .
Hope your kind understandings.
Regards

r007
Posts: 3
Joined: Wed May 09, 2018 11:37 am
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Re: Sygic won't start on CN10-03303B

Postby r007 » Mon May 14, 2018 7:33 am

Hi!

Other WiFi also didn't help (tried that already).
Waze is not an option, I need offline maps of areas that I maybe don't know when I have WiFi.
TomTom's subscription is also not an option (but a decen UI for car use).
Other map software has usability issues in a car environment (e.g. Here maps' UI text is much too small).
I have contacted Sygic support too, if they don't have any spectacular ideas, I will be returning the device.

Hope for your kind understanding as well.

Geeh27
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Joined: Thu Jan 04, 2018 12:54 pm
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Re: Sygic won't start on CN10-03303B

Postby Geeh27 » Fri May 18, 2018 8:05 am

I expierenced the same problem with Sygic and my CN10-02307B, I tried to install this Sygic software several times (on SD and Internal Memory), but it wasn't succesfull, I got the same error as shown above. Because the unit is in a Mobil-home, I installed Sygic Truck navigation. Installing was succesfull, but when I use it it crashes within an hour. It does not matter if I enter a route to follow, or just start the application, it crashes. I will report this problem to Sygic too.
Ordernr. is 100007470, octacore 6,95 inch android 7.1.2 CN10-2308B with Dab+ module Y0251 and OBD2 module Y0034.


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