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display and bluetooth issues on CN01-02306B-08A

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eshabi
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Joined: Tue May 15, 2018 10:03 am
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display and bluetooth issues on CN01-02306B-08A

Postby eshabi » Tue May 15, 2018 11:28 am

Hello,
I've purchased from Amazon this CN01-02306B-08A unit and have two questions:
    1. Is there an option to control the contrast of the display? Also, it seems that the maximum brightness is not bright enough during day hours. I keep finding myself trying to shade the unit in order to read or navigate.
    2. Is there an option to connect two (or more) devices at the same time using Bluetooth? Currently, while several phones are paired, only one of them is randomly connected to the unit when turning it on.



Jammy
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Re: display and bluetooth issues on CN01-02306B-08A

Postby Jammy » Wed May 16, 2018 5:42 am

Hi,
1.there is no such an option.
2.As far as i know,our car stereo only support connect to one OBD device and one phone at the same time.
Regards

eshabi
Posts: 4
Joined: Tue May 15, 2018 10:03 am
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Re: display and bluetooth issues on CN01-02306B-08A

Postby eshabi » Wed May 16, 2018 10:11 pm

The reply is kind of disappointing.
I really think the unit is unusable with this limitation of max brightness control.
I cannot use it to navigate, so I'm using my smartphone instead.
I cannot see a thing using the rear view camera unless I'm inside a closed parking lot.
I'm truly considering returning the unit.

eshabi
Posts: 4
Joined: Tue May 15, 2018 10:03 am
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Re: display and bluetooth issues on CN01-02306B-08A

Postby eshabi » Fri May 18, 2018 6:06 am

I was sure I've already replied but since the reply is not here, I assume I was just dreaming about replying..
Anyway,
I was searching regarding the brightness issue here and around the internet and it seems there are quiet a lot of complains about it.
I just wish I had done this before purchasing the unit...
Few days have passed since I installed the head unit in my car and in my opinion - it is absolutely useless during daylight.
- I cannot read the screen for navigation purpose.
- I cannot see who is calling me before answering (need to pickup and look at the phone which is a ~300 USD fine if the police catches me doing this).
- I cannot dial since I can't see the keypad (same fine as above if I'll do it using the phone).
- I need to guess where to press my finger on the touch screen in order to change radio stations.

I saw that you suggested a firmware fix for some of the customers that were complaining about this "too low brightness" issue.
Is such a firmware fix available for my unit as well?

(my Amazon order number is 114-1783687-7050668)

Jammy
Posts: 5664
Joined: Tue Mar 29, 2016 1:03 am
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Re: display and bluetooth issues on CN01-02306B-08A

Postby Jammy » Fri May 18, 2018 10:24 am

Hi,
1.about the screen brightness issue,could you mind show me an picture? Normally we check the unit before we sending it out.
2.our unit support display the name of contacts while calling. You can check whether you download your contacts to the unit.
contacts.png
contacts.png (301.73 KiB) Viewed 218 times

3.about changing the radio station, you can click the following icon. It is so easy,or i seems so fool to misunderstand your query ?
radio.png
radio.png (335.18 KiB) Viewed 218 times

More query, Could you mind show us an video about your issue ? :) It is helpful for us to confirm the cause of your query.
Regards

eshabi
Posts: 4
Joined: Tue May 15, 2018 10:03 am
Contact:

Re: display and bluetooth issues on CN01-02306B-08A

Postby eshabi » Fri May 18, 2018 11:53 am

hi,
I will post an image later.
All the issues I wrote are related to the brightness issue.
When I wrote I cannot see who is calling, I literally meant that I cannot SEE the contact name or number because the display is too dark. My phone book is synchronized.
Same for the radio stations. I know how to switch stations. But if I don't SEE the screen because it is too dark, I have to guess where to press on the screen in order to change the station.
Rear camera - The same. It is working but useless since I can't SEE a thing during daylight because the display is too dark (and it is not the camera itself, it was working fine with the previous head unit).


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