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Problem playing music

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David LionHeart
Posts: 6
Joined: Tue May 15, 2018 10:21 am
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Problem playing music

Postby David LionHeart » Thu Jun 28, 2018 4:48 pm

Hi, i have a problem with my car stereo. When i play a music or a video from my SD card, it stop without any reason. I have make a video of the problem.
PS: i try to reset unit, factory reset and update firmware software that i download from you on another post.
The stereo is this :
Android 7.1 Octa Core 2GB 32GB 8" Autoradio GPS OBD2 BT DAB 3G for VW/EOS/GOLF
that i buy on ebay with this ID code: ( 142531314024 )
And these are an image and a video of the car stereo information

https://drive.google.com/open?id=1eSD-ax627XqSc4rvxjmBdTYVsXwTWtPV

Can you help me?
Attachments
2018_06_26_IMG_4760.JPG
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Jammy
Posts: 5507
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Problem playing music

Postby Jammy » Mon Jul 02, 2018 7:57 am

Hi,
thanks for your video. Did this issue happen randomly ? on any songs ,any sd cards.
It is a little strange.Maybe you can change an sd cards ,copy the songs to the internal memory.
Regards

David LionHeart
Posts: 6
Joined: Tue May 15, 2018 10:21 am
Contact:

Re: Problem playing music

Postby David LionHeart » Mon Jul 02, 2018 10:29 pm

Yes, this issue happen randomly on any song or video in my samsmung sd card 64gb. Time ago i used a sanddisk sd card with 32gb and, if i was wrong, the issue don't come up. I must try another time.
I will tell you what's happen after doying this.
Thanks you. Oh! Another thing: sometimes the stereo crash and the monitor change color and i must reset it.
Can this happen because i install galaxy pack as a desktop 3D image? Maybe 2gb of ram isn't enough?

David LionHeart
Posts: 6
Joined: Tue May 15, 2018 10:21 am
Contact:

Re: Problem playing music

Postby David LionHeart » Thu Jul 12, 2018 8:20 am

Ok i tried everything but nothing work: tried other sd card, tried to format in nftc or fat32, tried to transfert only a folder of music for time, tried to transfert music to gps slot or in internal memory but nothing...
Can you help me? It's possible that after i active the developer option and the automatic system update this error happen?

Jammy
Posts: 5507
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: Problem playing music

Postby Jammy » Fri Jul 13, 2018 6:32 am

Hi,
sorry that we don't find the cause of this issue. I suggest you don't install too may uncertain third party app .Hope your kind understandings.
Regards


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