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DVD aspect ratio (letterboxing)

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n0ukf
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Joined: Sat Apr 06, 2019 10:23 pm
Location: Northern Minnesota
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DVD aspect ratio (letterboxing)

Postby n0ukf » Sat Apr 06, 2019 10:40 pm

How can I make the DVD player app stop letterboxing my movies? on both the headunit and the TV/monitor I have plugged into it the screen is already 16:9 but the player is letterboxingand squashing it as if it's playing on a 4:3 screen. The only way I can watch in the proper aspect ratio is to put the TV's aspect setting into "normal" (4:3) mode where it letterboxes the sides on top of the player's top/bottom letterboxing. This wastes a lot of screen with blackspace. I can find no settings in the DVD player app and the system settings (already put into developer mode) also have no screen aspect settings I can find.

I had this same problem on a (unlabeled on the box and unit) Nakamichi unit. They never replied to my complaint.



Jammy
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Re: DVD aspect ratio (letterboxing)

Postby Jammy » Mon Apr 08, 2019 6:47 am

What's your product model?

Regards,
Jam

n0ukf
Posts: 6
Joined: Sat Apr 06, 2019 10:23 pm
Location: Northern Minnesota
Contact:

Re: DVD aspect ratio (letterboxing)

Postby n0ukf » Mon Apr 08, 2019 10:51 pm

VA0201B-A08 on the box. If it's a different number on the unit, I'll have to uninstall it to see (unless there's a useful number displayed in Settings).

Jammy
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Re: DVD aspect ratio (letterboxing)

Postby Jammy » Tue Apr 09, 2019 9:58 am

Please contact seller customer service.
I have transfer your issue and notify them.
Thank you.

Regards,
Jam

n0ukf
Posts: 6
Joined: Sat Apr 06, 2019 10:23 pm
Location: Northern Minnesota
Contact:

Re: DVD aspect ratio (letterboxing)

Postby n0ukf » Tue Apr 16, 2019 9:19 pm

The seller? I seriously doubt they were the ones who programmed the DVD player app to letterbox the video that way.

Jammy
Posts: 6687
Joined: Tue Mar 29, 2016 1:03 am
Contact:

Re: DVD aspect ratio (letterboxing)

Postby Jammy » Wed Apr 17, 2019 2:58 am

...They are only retailer,trust me.

n0ukf
Posts: 6
Joined: Sat Apr 06, 2019 10:23 pm
Location: Northern Minnesota
Contact:

Re: DVD aspect ratio (letterboxing)

Postby n0ukf » Fri Apr 19, 2019 3:59 am

I talked with Amazon about this and they agreed that this is a manufacturer or app programmer issue. they also said this appears to be a common issue for these players (various brands).


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