• Processing time: 1-2 working days
• Shipping time: It depends on the Carrier and Shipping Warehouse.

Notice

1. If you are from the United Kingdom, Please order from our UK Official Website: http://www.autopumpkin.co.uk/

2. If you are from Europe but not from the United Kingdom,

Please order from our DE Official Website:  https://www.autopumpkin.de/

3. We can not ship to Puerto Rico, Hawaii and Alaska in the US

4. Affected by Covid-19, there will be some delay in the delivery.

Shipping Company

Note: Shipping cost to a few countries (such as CA, AU) and delivery time has been increased due to the Coronavirus, it will back to normal immediately after we win the battle!

Delivery Time

Shipment of items will occur within 2 business days once payment is confirmed.

Complete Delivery Address

When ordering, please provide the full delivery address including door number, zip codes and so on. Please provide a contact telephone number in case there are questions regarding a delivery location..

Order Tracking

We will arrange the shipment for your item within 2 business days after payment confirmation. Once your item is sent, an email with the tracking number will be sent to you as well..

Shipping Areas

We ship to every country in the world. Some extended areas may require extra charges.

What should I do if I received the wrong item?

Please contact our service team within 7 days once you have received the wrong item. we will help you solve this problem as soon as possible.

How to check your order status?

Once your item is sent, an email with the tracking number will be sent to you as soon as possible.

About the Coupon Code

1.Please note every coupon code has a validity time,the coupon code will lose its utility if the coupon code is over the validity time when you purchase.
2.Please note there's no refund of the discount value if you didn't use the coupon code when placing the order.So please carefully check the coupon code on our website homepage and product description page before purchasing.

What is 1 DIN, 2 DIN, and half DIN?

DIN refers to a standardized radio/stereo size for vehicles (large enough to accept a CD). 1 DIN is the standard DIN specification. 2 DIN (or double DIN) refers to units that are twice as high as the standard DIN; half DIN is half high as 1 DIN. International standard ISO 7736 defines a standard size for car audio head units. The standard was originally established by the German standards body Deutsches Institut fur Normung, and is therefore commonly referred to as the "DIN car radio size". It was adopted as an international standard in 1984. Head units generally come in either single DIN (1 DIN), which is 50 mm high; or double DIN (2 DIN), which is 100 mm high. Please check the player position height of your car carefully. If 50mm, please choose 1 Din Car DVD Player / Monitor, and if 100mm, please choose 2 Din series..

What are the differences between TN, STN and TFT?

TN stands for Twisted Nematics, a particular sort of nematic liquid crystal. STN stands for Super-Twist-Nematic TFT stands for Thin-Film-Transistor or active matrix displays.
Which digital TV standard is applied in my country? DVB-T, ASTC or ISDB?
There are mainly 3 digital TV standards in the world: 1. DVB-T: Mainly apply in Europe, Australia, India, etc. 2. ATSC: Mainly apply in the US, Canada, Mexico, Korea, etc. 3. ISDB: Mainly apply in Japan, Brazil, Peru and some other South American countries.

Which Car DVD Player can fit my car?

Most of our multimedia player are Custom car DVD player, which only suitable for certain car model and car year; please kindly provide us the information below first before making any purchase with us. This is because your car player slot may differ due to different region model and year of make. I) Car dashboard picture II) Car Manufacturer Year III) Car CD player Size IV) Factory player power interface / socket cable picture V) Factory player power amplifier, CD changer etc. The more information, the better.

What accessories are included in the price? Which other accessories of excharge are needed?

For the functions mentioned in description, the prices already include all the accessories needed to make hosts worked, you can check it on the "What is in the package" or "Accessories".

For those Car DVD Players with GPS function, does the GPS function need any other facility to work?

Built-in(internal) GPS does not need any other facilities to make it worked, just insert SD card with map storage and activate it is ok. Those marked "external" ones need to be connected with external small GPS box, which size is about 10*10*2cm, some items already include that in price&package, some don't, please check the descriptions (also need SD card with map storage)..

What is 1 DIN, 2 DIN, and half DIN?
DIN refers to a standardized radio/stereo size for vehicles (large enough to accept a CD). 1 DIN is the standard DIN specification. 2 DIN (or double DIN) refers to units that are twice as high as the standard DIN; half DIN is half high as 1 DIN. International standard ISO 7736 defines a standard size for car audio head units. The standard was originally established by the German standards body Deutsches Institut fur Normung, and is therefore commonly referred to as the "DIN car radio size". It was adopted as an international standard in 1984. Head units generally come in either single DIN (1 DIN), which is 50 mm high; or double DIN (2 DIN), which is 100 mm high. Please check the player position height of your car carefully. If 50mm, please choose 1 Din Car DVD Player / Monitor, and if 100mm, please choose 2 Din series.

What are the differences between TN, STN and TFT?

TN stands for Twisted Nematics, a particular sort of nematic liquid crystal. STN stands for Super-Twist-Nematic. TFT stands for Thin-Film-Transistor or active matrix displays.
Which digital TV standard is applied in my country? DVB-T, ASTC or ISDB?
There are mainly 3 digital TV standards in the world: 1. DVB-T: Mainly apply in Europe, Australia, India, etc. 2. ATSC: Mainly apply in the US, Canada, Mexico, Korea, etc. 3. ISDB: Mainly apply in Japan, Brazil, Peru and some other South American countries.

Which Car DVD Player can fit my car?
Most of our multimedia player are Custom car DVD player, which only suitable for certain car model and car year; please kindly provide us the information below first before making any purchase with us. This is because your car player slot may differ due to different region model and year of make. I) Car dashboard picture II) Car Manufacturer Year III) Car CD player Size IV) Factory player power interface / socket cable picture V) Factory player power amplifier, CD changer etc. The more information, the better.

What accessories are included in the price? Which other accessories of excharge are needed?

For the functions mentioned in description, the prices already include all the accessories needed to make hosts worked, you can check it on the "What is in the package" or "Accessories".

For those Car DVD Players with GPS function, does the GPS function need any other facility to work?

Built-in(internal) GPS does not need any other facilities to make it worked, just insert SD card with map storage and activate it is ok. Those marked "external" ones need to be connected with external small GPS box, which size is about 10*10*2cm, some items already include that in price&package, some don't, please check the descriptions (also need SD card with map storage).

How to make a payment without a Paypal account?

PayPal is a easier payment method, it is safer and faster, If you have not resistered a PayPal account, you could also pay by Credit Card or Debit, please follow the steps to complete your order.

1. You could add loved goods into cart, then enter check out 

2. After the first step, it will jump to this page. if you have a coupon code, please fill in the box then click      PayPal botton.

3. If you do not have a PayPal account, you should click pay with Debit or Credit Card.

5. The bottom of the page, please do not tick to create a PayPal account.  after finished all information, you could click pay now to complete order