• Processing time: 1-2 working days
• Shipping time: It depends on the Carrier and Shipping Warehouse.

Notice

1. If you are from United Kingdom, Please order from our UK Official Website: http://www.autopumpkin.co.uk/

2. If you are from Europe but not from United Kingdom,

Please order from our DE Official Website:  https://www.autopumpkin.de/

 Shipping Company

Note: Shipping cost to a few countries (such as CA, AU) and delivery time has been increased due to the Coronavirus, it will back to normal immediately after we win the battle!

Delivery Time
Shipment of items will occur within 2 business days once payment is confirmed.

Complete Delivery Address
When ordering, please provide the full delivery address including door number, zip codes and so on. Please provide a contact telephone number in case there are questions regarding a delivery location..

Order Tracking
We will arrange the shipment for your item within 2 business days after payment confirmation. Once your item is sent, an email with tracking number will be sending to you as well..

Shipping Areas
We ship to every country in the world.Some extended areas may require extra charges.

What should I do if I received the wrong item?
Please contact our service team within 7 days once you have received the wrong item. we will help you solve this problem as soon as possible.

How to check your order status?
Once your item is sent, an email with tracking number will be sending to you as soon as possible.